Worry-free On-line Shopping
Your order is backed by a 100% Money Back Guarantee. Our 30 Day Guarantee gives you time to be sure the item is right for you.
Processing Times
All orders are shipped within 1-2 business days of receipt. If you are fulfilling orders for customers on other platforms, please be aware of this processing time.
Free Shipping Offer
Free shipping is applied to orders of $50.00 or more and shipped (to a single address) within the Continental 48 states, USA. Simply select "FedEx Ground" as the shipping method during checkout. Offer applies to FedEx ground shipping only.
- GROUND SHIPPING: Orders generally ship via UPS ground, USPS Parcel Select, or USPS Priority Mail.
- RUSH SHIPPING: Rush shipping is no longer supported through our website.
- Shipping is not available for PO box addresses, APO/FPO, Alaska, or Hawaii.
CANADA SHIPPING RATES
- Orders to Canada are no longer supported.
OTHER INTERNATIONAL ORDERS
At this time, we are not shipping orders to locations outside of the United States.
Shipping Times
Ground shipping methods within the USA (UPS Ground, USPS) will take anywhere from 1 to 7 days to reach a destination, plus 1 to 2 days processing time.
Packaging and Packing of Orders
All packing and packaging of orders is done at our discretion. This includes box sizes and weights. This will be done within reason and shipment provider guidelines.
Third Party Shipping Accounts
We are unable to use third party carrier accounts for orders placed through our website. If you would like to use your own carrier account for shipments, we recommend you establish Excel template-based ordering with us. Please contact our customer service team for details.
RETURN POLICY:
Please notify us of any damages or defects within 10 days of the delivery date to be considered for a legitimate claim. Claims made after the 10th day will not be accepted.
If you are unsatisfied with a purchased item, you may return it within 30 days for a refund or store credit. Returns will not be accepted after 30 days unless the returns form is submitted.
Merchandise cannot be returned for a refund or store credit without prior permission from our office. Please wait for your return authorization number (RMA) and return instructions via email.
A 20% restocking fee, with a minimum $10.00 fee, will apply to undamaged merchandise returns.
Customers are responsible for the return freight charge. Clearance items, white, and clear umbrellas are not eligible for return.
Standard Shipping and Processing Charges for USA Continental
| UPS Ground Delivery |
|
Order Amount |
Shipping |
|
$1.00 to $49.99 |
$12.95 |
|
$50.00 and Up |
FREE Shipping |
When will my order arrive?
UPS Ground Shipping ETA:
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Please let us know if you have any questions.
As always, we thank you for your continued support of Mywholesalegifts!
Mywholesalegifts.com may amend this policy from time to time, however we will not make any substantial changes.